Privacy Policy

Last Updated and Effective Date:
November 7, 2025

This Privacy Policy outlines how The Lyfehouse ("we", "our", or "us") collects, uses, and protects your personal and confidential information of all residents living in our sober living community. Our mission is to provide a safe, respectful, and supportive environment that promotes privacy, dignity, and recovery.

1. Commitment to Confidentiality

This Notice at Collection describes how we collect, use, and disclose personal information we collect from or about you.

Collection of Personal Information

Confidentiality is a fundamental value at The Lyfehouse. All personal, health, and recovery-related information shared by residents is treated as strictly confidential. This includes, but is not limited to:

  • Names, contact information, and identifying details
  • Medical, mental health, and substance use information
  • Employment or financial records
  • Case management notes and progress updates
  • Conversations shared during meetings, support groups, or one-on-one sessions

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Information From Other Sources

We may receive additional data from third parties, including:

  • Advertising networks
  • Analytics providers
  • Social media platforms
  • Mailing list and CRM services

Inferred Information

We may create insights or assumptions based on data we collect — for example, your general location (via IP address) or shopping interests (based on browsing or purchase behavior).

2. ​Advertising and Analytics

We may partner with third-party providers to deliver analytics and advertising services on our behalf — both across the web and within mobile apps. These partners may use cookies, device identifiers, web beacons, and similar technologies to collect data about your activity on our website and elsewhere. This includes information like your IP address, browser type, mobile network, pages visited, links clicked, and interactions with ads or content.

This data helps us (and our partners) to:

  • Analyze usage patterns
  • Understand which content performs best
  • Deliver personalized ads and content
  • Improve our marketing efforts and your overall experience

3. Legal Basis for Processing

The Lyfehouse collects only the information necessary to:

  • Establish and maintain residency records
  • Support residents’ recovery and wellbeing
  • Coordinate care with approved providers
  • Ensure safety and compliance with house expectations
  • Meet legal, funding, and reporting requirements

4. Use of Information

Resident information is used exclusively for program-related purposes, including:

  • Developing and tracking recovery goals
  • Coordinating care with consented providers
  • Ensuring compliance with house and safety policies
  • Managing referrals, appointments, and services
  • Meeting administrative or reporting obligations

5. Information Sharing and Disclosure

The Lyfehouse will not release resident information without written consent, except in the following circumstances:

  • Emergency: When necessary to protect the life or safety of the resident or others.
  • Legal Obligation: When required by law, court order, or mandated reporting.
  • Medical Emergency: When needed to coordinate emergency medical care.
  • Oversight or Compliance: When limited, non-identifiable data must be shared with oversight or funding agencies.

6. Resident Privacy Rights

All residents of The Lyfehouse have the right to:

  • Access their personal information upon request
  • Request corrections to inaccurate or outdated information
  • Understand how their information is used and stored
  • Withdraw consent for sharing information (except when legally required)
  • File a complaint if they believe their privacy rights have been violated

7. Confidentiality Among Residents

Mutual trust and respect are vital within The Lyfehouse community. Residents are expected to:

  • Keep other residents’ information and stories confidential
  • Avoid discussing others’ personal matters outside the home
  • Refrain from sharing photos, videos, or posts involving other residents on social media
  • Respect personal space and privacy in shared areas

8. Record Security

If you have any questions about this Privacy Policy or how we handle your personal information, feel free to reach out:

  • Paper files are stored in locked cabinets with limited staff access.
  • Electronic records are password protected and encrypted when possible.
  • Records are retained only as long as required by law or policy and are securely destroyed when no longer needed.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect new laws, standards, or operational practices. Residents will be notified of any significant updates or changes.

10. Questions

If you have any questions, concerns, or wish to file a privacy-related complaint, please contact:  The Lyfehouse Phone: (945) 998-0189 Email: House Manager